Rachel came to Newport City Council to undertake language assessments with staff.
It was an interesting experience for both the individual staff and the organisation. From talking to the individuals beforehand, many of them were concentrating on their deficiencies, but they became more confident after talking to Rachel and came to appreciate the recognition she made of their attainment i.e. what they were able to do.
Rachel’s audit gave us the insight into what is possible to achieve with a little professional support – not only did she assess their language skills, but through discussing with her, staff were enthused and motivated to use and improve their language skills. The audit has also raise the organisation’s understanding of the development needs of individuals, as well as led to providing training to develop the skills of Council staff further.
It was a pleasure working with Rachel. She has a vast range of experience and strengths with the ability to work with individuals as a tutor or mentor, whilst also being able to work with organisations at the highest level as a strategic consultant.
Rachel has a deep understanding of the field of language planning and is confident working with organisations whatever their stage of development!
The report produced by Rachel was extremely useful and professional in appearance.
Rachel makes good use of her time to ensure that your organisation achieves the best value for money and she is happy to talk more widely, giving advice on areas wider than the work being commissioned!
Llio Elgar, Newport County Council.